1. Introduction

Welcome to Nate ("we," "our," or "us"). By accessing or using our website, services, or applications, you agree to these Terms & Policies. Please read carefully before using Nate.

2. Terms of Service

Eligibility

You must be at least 16 years old to use Nate. If under 18, you must have parental consent.

Account Registration

You agree to provide accurate information when creating an account or joining our waitlist and to keep your credentials secure.

Acceptable Use

You will not:

• Use Nate for illegal or harmful activities.
• Attempt unauthorized access to our systems.
• Share your account credentials.

We reserve the right to suspend or terminate accounts that violate these terms.

Subscriptions & Payments

When paid plans launch:

• Prices will be clearly displayed at checkout.
• Payments will be processed securely via our payment provider.
• Refunds follow our Refund Policy (below).

3. Health Disclaimer

Nate provides AI-driven fitness, nutrition, and health recommendations. We are not a medical organization, and our services do not replace professional medical advice.

Always consult a healthcare professional before starting a new fitness or nutrition program. Use Nate at your own risk. We are not liable for injuries, health issues, or losses resulting from using our platform.

If you experience pain, dizziness, or other symptoms, stop immediately and seek medical attention.

4. Refund Policy

Free Trials

We offer a free trial so you can test Nate before paying. No charges occur during the trial unless you upgrade.

Subscriptions

• Monthly: Non-refundable once billed.
• Annual: Refundable within 14 days of purchase if there's minimal usage (at our discretion).

Cancellations

Cancel anytime via your account settings; your plan remains active until the billing cycle ends.

Billing Errors

Refunds will be issued for duplicate charges or errors. Contact us at support@nate.ai.

5. Privacy Policy

What We Collect

• Account Data: Name, email, profile info.
• Usage Data: Site interactions, device/browser info.
• Health Data: Only if you connect wearables or log data manually.
• Cookies: For analytics and user experience.

How We Use Data

• Deliver and improve Nate's services.
• Personalize recommendations.
• Comply with legal obligations.

How We Share Data

We do not sell personal data. We share with:

• Service providers (hosting, analytics, payments).
• Legal authorities if required.

Data Rights

You can access, delete, or correct your data at any time. Contact privacy@nate.ai to exercise your rights.

Data Security

We use industry-standard encryption and security practices.

6. Wearable Device Integrations

If you connect Garmin, Fitbit, Google Fit, or Apple Health, you authorize us to access your data for:

• Steps, workouts, sleep, heart rate, hydration (as applicable).

You can revoke access anytime via account settings.

7. Cookies

We use cookies for functionality and analytics. You can manage cookies in your browser settings.

8. Changes to Terms & Policies

We may update these terms at any time. Updates will be posted here with the new effective date.

9. Contact Us

For questions about these Terms & Policies, contact: